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Civility First: A quest to keep our comments section kind

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Our comments section is about to get a little bit nicer.

Our comments section has its moments of glory, instances of brave citizens discoursing civilly despite a national education debate dominated by divisive misconceptions.

But too often, it’s ugly down there. Too often, comments include personal attacks and deliberate deceptions.

And so we embark on a niceness campaign. Down the road, we are open to making more major changes, such as asking commenters to log in with a registered verified identity or creating a community policing system where other commenters can vote comments up or down a la Gawker.

Another idea is to change the structure so you can respond right underneath other readers’ postings and flag comments you find inappropriate. We hope you will share more ideas.

For now, we have drafted a recommended list of principles to govern our most basic (and, at present, only) moderation decision: Do we allow a comment to be published, or do we delete it? (Right now, given our editorial capacity, every comment that the WordPress computers don’t flag as possible spam is published immediately by default. For more on the spam catchers, see #4 below.)

Most of these principles we already follow in an ad hoc way, but we want to codify them. The list is below. Please share your feedback. Once we’ve got something we all like — or at least, most of us like — we’ll publish it permanently on the site.

Draft GothamSchools Community Policy

We encourage vigorous debate and welcome constructive criticism of our coverage. However, we do reserve the right to moderate these discussions and occasionally will delete comments that violate our community policy.

1. No obscenity, vulgarity, profanity, racism or sexism. If you think something might cross the line, it probably does. Disagreement with people’s arguments is fine, but personal attacks — including on other commenters and GothamSchools writers and editors — will not be tolerated. We tend to agree with Jon Stewart that Nazi analogies are rarely appropriate. We reserve the right to judge what crosses the line.

2. Do not impersonate a person you’re not and do not “sock-puppet.” This should not come as a surprise, but we can see your IP addresses and e-mails, so we know if you’re doing this. If you post as Cathie Black or Joel Klein, we will delete your comment unless we can verify that you are actually Cathie Black or Joel Klein. We follow this definition of “sock-puppeting” as the New York Times defined it: “the act of creating a fake online identity to praise, defend or create the illusion of support for one’s self, allies or company.”

3. You’re welcome to post under a username that allows you to retain anonymity, but we encourage everyone to use their real names and e-mail addresses (which are not shared publicly). We feel the same way about this matter as does the New York Times, which writes in its comment policy: “We have found that people who use their names carry on more engaging, respectful conversations.”

4. To prevent the comment threads from filling up with spam, our site automatically places certain types of comments in moderation. If your comment includes more than two links or is over 300 words, chances are that our site will think it’s spam and one of us will have to approve it manually. If you post a comment like this in the middle of the night or on a weekend, please don’t fret if it’s not approved right away. We are probably asleep or otherwise engaged in our off-line lives.

5. If you have a correction or a criticism of our coverage, the fastest way to reach us is by email. We do read the comment threads (though often not immediately) and will occasionally respond, but commenting isn’t the most efficient way to get our attention.

6. Help us flag violations! If you believe that another commenter has violated our policy, the best way to let us know is — again — to send us an e-mail.

7. We very rarely block a reader from ever commenting, but sometimes we have no other means of maintaining civility. Should you take it upon yourself to violate the comment policy multiple times, we will contact you and ask you to stop. If you continue, we will block you.

8. Please DON’T POST IN ALL CAPS. Some sites will delete your comments if you do this and, while that seems a bit extreme to us, using all-caps does make you sound like a crazy person. Good spelling and grammar are also appreciated.

  • Michael Fiorillo

    Mark,

    I never said Ruben was himself powerful, and if you read my comment carefully, you would have seen that I said the issue is not about him, but rather the fact that someone like him, who is part of the echo chamber of fallacious ed deform premises and assertions, is given a prominent platform on this site. The insidiousness is compounded by these premises being promoted by “bright, energetic new teachers.” Clearly, only awful people who don’t care about kids could oppose that.

    For example, as of this moment, one third of the current Community posts are by Brosbe. Did you ever consider why he is given such prominence? Before I’m accused of being paranoid, I’m not suggesting any kind of dark conspiracy, but rather the more mundane pattern of conventional wisdom reproducing itself, even when it’s  flat-out wrong. As Edward Bernays, the founder of modern public relations said, it’s all about manufacturing consent.

    As for respect, I find find E4E’s unsupported assertions that new teachers are somehow more effective than seasoned teachers to be disrespectful. I find Evan Stone’s comments that he and his group represent the “authentic” voice of teachers to be disrespectful. And I find their use of stealth funding to be disrespectful. Yet somehow, those views are reported uncritically on this site, while criticism of them, their agenda and the interests bankrolling it – which is what I have attacked them for  - leaves the overseers of the site aghast.

    In paragraph two of the piece we’re responding to, Gotham Schools has the unmitigated chutzpah to harumph about “deceptions” by commenters, when it has refused to publicly address the ethical issues related to Brosbe’s deception regarding his stealth membership in E4E. Talk about pots and kettles! Then again, history shows that transgressions by media figures whose work comforts and validates the views of the powerful are treated very differently than those who are in opposition. For examples of that, take a look at the very different way in which Keith Olberman and George Will have been treated by their respective managements.

    As for my reference to the civil rights movement, I see the fight against the hostile takeover of the public schools as a civil rights and social justice issue, and just as people fighting Jim Crow were accused and marginalized by accusations of their “incivility,” so too are people marginalized by the media echo chamber on education. Keep repeating the same Big Lie – public education has failed, teachers and their unions are at fault for the problems students face, effective teaching and schools can be measured by high stakes exams, turning over  the schools to private interests will help students, etc. – and shutting out opposing views, and people have a tendency to get upset, especially when those attacks are accompanied by efforts to fire people arbitrarily and reduce their benefits.

    Again, why am I the S.O.B. when I defend myself against attacks, whether or not those attacks are coming from people who spuriously claim that all they care about is “the kids,” people who are so good at teaching, so passionate, so committed that they… stopped doing it before they even received the tenure they claim is too easy to get.

    Sorry, but things are as bad as they are because too many people are willing to participate in the collective deception and fraud that benefits the few at the expense of the many. If pointing that with passion out is uncivil, then so be it.

  • GC

    Dave, Interesting that someone new to the site would read 50 posts on an article that has no relevance to education at all and is about posting on the site, probably among the most mundane and boring topics imaginable unless you have been a part of the previous conversation here at Gotham for a while. I thought Gotham said no sock puppeting. You can use your real name, Mr. Klein.

  • Invictus

    Call for civility and other interesting arguments here  is whetting the appetite of Trolls round here. Can you hear the silent drumming down the halls of the Mines of Moria?

  • GC

    Pippin never should have thrown that rock!

  • rf

    I hope I am not being accused of trollhood. I am indeed the parent of a student at Brooklyn Technical High School. We live in Brooklyn, in District 13, and my daughter was fortunate to attend elementary and middle school in District 2. I read the Gothamschools post and thought, hmm, not a bad idea to discuss. I read GS comments from time to time, and as a parent, I can see that you guys are really angry. I understand that, but what it looks like to me is that you are talking to yourselves, rather than engaging in discussion that can reveal what’s wrong in the Land of Tweed–which is plenty, in my humble opinion.

  • GC

    Bronx Teach – Why insult sock puppets? At least they have a purpose, to entertain. Now Cathie Black…

  • GC

    rf, I don’t think the troll comment was directed at you. Re: your comments “If you want to participate in the education and enlightenment of other citizens, including parents, about what you are dealing with as teachers in the NYC public school system, the current climate of comments is not going to help.” I believe that many of the people above work very hard to educate the public about the real conditions of the NYC school system. I think in response to Mark above my comments in parentheses listed pretty much the major issues with the NYC system. Those who are in opposition to teachers and unions have far more resources to get their message out (like newspapers, media, gigantic fortunes). If you read through the posts above and on other threads you can see quite a lot of info being dished out about grade inflation, principals and DOE stifling creativity and progress, money wasted etc. by teachers who work in the belly of the beast. Sorry, but the experience you have as a parent in a specialized HS are not typical (I think you recognized that as such above) – look back a few years at the Principal @ Tech forced out by the UFT expose by Jim Callaghan, the Iris Blige story, the last few Principals at Lehman in the Bronx, those are more typical. I have spent many days, afternoons, nights, and yes, weekends where I am away from my family to work with the parents and students at my school, to attend rallies in support of parents and students, visiting Albany and Washington to do so, emailing, writing and calling and sending letters to inform people about what is going on. If I and others want to comment on a few policies at this blog that I think are wrong headed and favor factions in education that would IMO destroy the system, and we are a little too passionate or a little too sick and tired of being dumped on by bought off quislings among my UFT brothers, the major daily papers, the President, the the Mayor, his rich pals, his ed. sec., and the solution to all problems in this country would be if I worked as a barefoot missionary with little salary, pension or benefits, and that if I just worked a little harder there would be no more problems in Urban America, pardon me and some of the others for not appreciating being scapegoated unfairly, and seeing this meme spread about everywhere. I challenge you to stay positive all the time in a work environment where you and your career have been under assault for years, most unjustly. Try to be a little more fair in your assessment of teachers, and walk a mile in their shoes.

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